Terms of Use

Acceptance and scope

These Terms govern use of the Chatoner AI Conversations public website and interactive public tools. Paid software, implementation, support, and professional services require a separate order, agreement, or statement of work. By using the website, you agree to comply with these Terms and applicable law.

Website information and examples

Website content, calculators, readiness scores, schedules, examples, dashboards, metrics, and channel descriptions are informational. Sample data and modeled results are not live customer records or guaranteed production outcomes.

Accounts and access

Client workspace access is personal to the authorized user and organization. Users must protect credentials, follow MFA requirements, use the correct workspace, and notify Chatoner of suspected unauthorized access. Production authorization is governed by the customer agreement and approved permissions.

Acceptable use

You may not misuse the website or service.

• Do not attempt unauthorized access, probing, interference, scraping, reverse engineering, or circumvention
• Do not submit unlawful, abusive, deceptive, infringing, harmful, malicious, or unnecessary sensitive information
• Do not use Chatoner for spam, prohibited outreach, impersonation, fraud, harassment, or unlawful surveillance
• Do not rely on AI outputs as a substitute for qualified professional judgment in high-risk contexts
• Do not use the service in violation of channel provider terms, communications laws, consent requirements, or customer rights

AI limitations and human responsibility

AI can produce incorrect, incomplete, biased, outdated, or unexpected outputs. Customers and users remain responsible for configuring knowledge, reviewing material outputs, defining allowed actions, maintaining human oversight, and ensuring that their use is lawful and appropriate.

Pricing and payment

Public prices are indicative unless included in an accepted order. Provider messaging, carrier, AI, storage, integration, implementation, support, tax, and other usage costs may be separate. Payment, renewal, refunds, suspension, and termination are governed by the applicable commercial agreement.

Intellectual property

Chatoner and its licensors retain rights in the website, software, design, documentation, trademarks, and platform materials. Customers retain rights in their content subject to the licenses required to provide the contracted service. Third-party names and marks remain the property of their respective owners.

Third-party services

The website and service may refer to or connect with channel providers, CRM, support, calendar, commerce, identity, AI, analytics, or other third parties. Chatoner does not control their availability, terms, pricing, security, data practices, or changes.

Disclaimers and limitation

To the extent permitted by law, the public website is provided without warranties of uninterrupted availability, accuracy, fitness, or guaranteed business result. Liability for paid services should be governed by the negotiated customer agreement. Nothing in these Terms excludes liability that cannot lawfully be excluded.

Changes and contact

Chatoner may update these Terms and will publish an updated date. Continued use after an effective change may constitute acceptance where lawful. Questions can be sent to info@chatoner.com or info@chatoner.com.