Trust documentation for a customer-facing AI conversation platform.
Review the public privacy, terms, cookie, acceptable-use, data-processing, and channel-compliance foundations. Production agreements may add order forms, DPAs, security schedules, SLAs, and provider-specific terms.
Read the policy that matches your question.
Privacy Policy
Information collected, purpose, lawful basis, recipients, retention, security, rights, and contact.
Open PolicyTerms of Use
Website and service terms, acceptable use, intellectual property, disclaimers, and liability boundaries.
Open PolicyCookie Policy
Essential storage, consent-based analytics, preferences, provider scripts, and opt-out controls.
Open PolicyAI & Messaging Acceptable Use
Prohibited abuse, deceptive activity, unlawful outreach, sensitive decisions, and responsible AI expectations.
Open PolicyData Processing Overview
Controller and processor roles, data categories, subprocessors, security, retention, deletion, and DPA boundaries.
Open PolicyChannel Compliance Overview
Consent, message approvals, sender verification, quiet hours, opt-out, platform policies, and regional review.
Open PolicyA real customer agreement usually needs more than website terms.
Commercial scope, plan, channels, users, services, term, price, and assumptions.
Implementation, integrations, deliverables, responsibilities, acceptance, and change control.
Roles, data, security, subprocessors, rights, transfers, retention, and deletion.
Access, encryption, incident, backup, audit, continuity, and technical boundaries.
Support, availability, incident priority, response, recovery, maintenance, and exclusions.
Website policies are not a substitute for legal advice or negotiated production agreements. Review the applicable countries, sectors, channel terms, communication purposes, data, users, and risk.