Integrations

Connect the conversation layer to the systems that run the business.

Review planned and custom connection patterns for CRM, support, automation, commerce, scheduling, identity, data, and analytics. Every production connection requires an approved scope.

Typed status recordsAPI and webhook patternsLeast-privilege accessOwned setup and recovery
Connection architectureConversation integration layerAPI & event ready
Chatoner AI Conversations · connection 1 of 6One layer connecting customer work to business systems.

CRM: Customer, pipeline, and ownership. Typed records and accountable actions stay connected.

LiveCRM event
Least-privilege accessTyped status recordsOwned recovery
Verified integration catalog

Filter individual connection records—not a wall of provider logos.

Named providers are conservatively marked Planned. Generic connection patterns remain Custom implementation until APIs, access, controls, commercial terms, and an implementation scope are approved.

Provider and product names identify intended compatibility patterns only. Their display does not represent a live connector, certification, endorsement, or partnership.

Category
Status
Product use

Showing 36 of 36 connection records.

CRM & Revenue

HubSpot

Connect permitted customer, opportunity, activity, ownership, and follow-up data.

Benefit

HubSpot connection purpose

Sales & revenue · Conversation operations with 3 supported actions in an approved scope.

Essential conditionAPI or webhook pattern · Bidirectional

The named provider is an intended connection pattern, not a live or prebuilt connector.

Planned
HubSpot setup requirements and limitations
Supported actions
  • Read approved customer or opportunity context
  • Create or update approved records
  • Attach permitted conversation outcomes
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The named provider is an intended connection pattern, not a live or prebuilt connector.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer CRM owners authorize the data scope; Chatoner implements and validates the agreed mapping.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

CRM & Revenue

Salesforce

Connect permitted customer, opportunity, activity, ownership, and follow-up data.

Benefit

Salesforce connection purpose

Sales & revenue · Conversation operations with 3 supported actions in an approved scope.

Essential conditionAPI or webhook pattern · Bidirectional

The named provider is an intended connection pattern, not a live or prebuilt connector.

Planned
Salesforce setup requirements and limitations
Supported actions
  • Read approved customer or opportunity context
  • Create or update approved records
  • Attach permitted conversation outcomes
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The named provider is an intended connection pattern, not a live or prebuilt connector.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer CRM owners authorize the data scope; Chatoner implements and validates the agreed mapping.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

CRM & Revenue

Pipedrive

Connect permitted customer, opportunity, activity, ownership, and follow-up data.

Benefit

Pipedrive connection purpose

Sales & revenue · Conversation operations with 3 supported actions in an approved scope.

Essential conditionAPI or webhook pattern · Bidirectional

The named provider is an intended connection pattern, not a live or prebuilt connector.

Planned
Pipedrive setup requirements and limitations
Supported actions
  • Read approved customer or opportunity context
  • Create or update approved records
  • Attach permitted conversation outcomes
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The named provider is an intended connection pattern, not a live or prebuilt connector.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer CRM owners authorize the data scope; Chatoner implements and validates the agreed mapping.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

CRM & Revenue

Zoho CRM

Connect permitted customer, opportunity, activity, ownership, and follow-up data.

Benefit

Zoho CRM connection purpose

Sales & revenue · Conversation operations with 3 supported actions in an approved scope.

Essential conditionAPI or webhook pattern · Bidirectional

The named provider is an intended connection pattern, not a live or prebuilt connector.

Planned
Zoho CRM setup requirements and limitations
Supported actions
  • Read approved customer or opportunity context
  • Create or update approved records
  • Attach permitted conversation outcomes
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The named provider is an intended connection pattern, not a live or prebuilt connector.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer CRM owners authorize the data scope; Chatoner implements and validates the agreed mapping.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

CRM & Revenue

Airtable

Connect permitted customer, opportunity, activity, ownership, and follow-up data.

Benefit

Airtable connection purpose

Sales & revenue · Conversation operations with 3 supported actions in an approved scope.

Essential conditionAPI or webhook pattern · Bidirectional

The named provider is an intended connection pattern, not a live or prebuilt connector.

Planned
Airtable setup requirements and limitations
Supported actions
  • Read approved customer or opportunity context
  • Create or update approved records
  • Attach permitted conversation outcomes
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The named provider is an intended connection pattern, not a live or prebuilt connector.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer CRM owners authorize the data scope; Chatoner implements and validates the agreed mapping.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

CRM & Revenue

Custom CRM API

Connect permitted customer, opportunity, activity, ownership, and follow-up data.

Benefit

Custom CRM API connection purpose

Sales & revenue · Conversation operations with 3 supported actions in an approved scope.

Essential conditionCustom implementation · Bidirectional

The connection requires an approved, customer-specific implementation scope.

Custom implementation
Custom CRM API setup requirements and limitations
Supported actions
  • Read approved customer or opportunity context
  • Create or update approved records
  • Attach permitted conversation outcomes
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The connection requires an approved, customer-specific implementation scope.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer CRM owners authorize the data scope; Chatoner implements and validates the agreed mapping.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Support & Service

Zendesk

Connect permitted tickets, customer context, assignment, escalation, and resolution evidence.

Benefit

Zendesk connection purpose

Customer service · Conversation operations with 3 supported actions in an approved scope.

Essential conditionAPI or webhook pattern · Bidirectional

The named provider is an intended connection pattern, not a live or prebuilt connector.

Planned
Zendesk setup requirements and limitations
Supported actions
  • Read approved service context
  • Create or update tickets
  • Share permitted handoff and resolution evidence
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The named provider is an intended connection pattern, not a live or prebuilt connector.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer service-system owners authorize the data scope; Chatoner implements and validates the agreed mapping.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Support & Service

Intercom

Connect permitted tickets, customer context, assignment, escalation, and resolution evidence.

Benefit

Intercom connection purpose

Customer service · Conversation operations with 3 supported actions in an approved scope.

Essential conditionAPI or webhook pattern · Bidirectional

The named provider is an intended connection pattern, not a live or prebuilt connector.

Planned
Intercom setup requirements and limitations
Supported actions
  • Read approved service context
  • Create or update tickets
  • Share permitted handoff and resolution evidence
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The named provider is an intended connection pattern, not a live or prebuilt connector.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer service-system owners authorize the data scope; Chatoner implements and validates the agreed mapping.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Support & Service

Freshdesk

Connect permitted tickets, customer context, assignment, escalation, and resolution evidence.

Benefit

Freshdesk connection purpose

Customer service · Conversation operations with 3 supported actions in an approved scope.

Essential conditionAPI or webhook pattern · Bidirectional

The named provider is an intended connection pattern, not a live or prebuilt connector.

Planned
Freshdesk setup requirements and limitations
Supported actions
  • Read approved service context
  • Create or update tickets
  • Share permitted handoff and resolution evidence
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The named provider is an intended connection pattern, not a live or prebuilt connector.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer service-system owners authorize the data scope; Chatoner implements and validates the agreed mapping.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Support & Service

ServiceNow

Connect permitted tickets, customer context, assignment, escalation, and resolution evidence.

Benefit

ServiceNow connection purpose

Customer service · Conversation operations with 3 supported actions in an approved scope.

Essential conditionAPI or webhook pattern · Bidirectional

The named provider is an intended connection pattern, not a live or prebuilt connector.

Planned
ServiceNow setup requirements and limitations
Supported actions
  • Read approved service context
  • Create or update tickets
  • Share permitted handoff and resolution evidence
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The named provider is an intended connection pattern, not a live or prebuilt connector.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer service-system owners authorize the data scope; Chatoner implements and validates the agreed mapping.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Support & Service

Jira Service Management

Connect permitted tickets, customer context, assignment, escalation, and resolution evidence.

Benefit

Jira Service Management connection purpose

Customer service · Conversation operations with 3 supported actions in an approved scope.

Essential conditionAPI or webhook pattern · Bidirectional

The named provider is an intended connection pattern, not a live or prebuilt connector.

Planned
Jira Service Management setup requirements and limitations
Supported actions
  • Read approved service context
  • Create or update tickets
  • Share permitted handoff and resolution evidence
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The named provider is an intended connection pattern, not a live or prebuilt connector.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer service-system owners authorize the data scope; Chatoner implements and validates the agreed mapping.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Support & Service

Custom ticketing

Connect permitted tickets, customer context, assignment, escalation, and resolution evidence.

Benefit

Custom ticketing connection purpose

Customer service · Conversation operations with 3 supported actions in an approved scope.

Essential conditionCustom implementation · Bidirectional

The connection requires an approved, customer-specific implementation scope.

Custom implementation
Custom ticketing setup requirements and limitations
Supported actions
  • Read approved service context
  • Create or update tickets
  • Share permitted handoff and resolution evidence
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The connection requires an approved, customer-specific implementation scope.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer service-system owners authorize the data scope; Chatoner implements and validates the agreed mapping.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Automation & Data

Make

Exchange approved events and actions with workflow and data infrastructure.

Benefit

Make connection purpose

Conversation operations · Data workflows with 3 supported actions in an approved scope.

Essential conditionAPI or webhook pattern · Bidirectional

The named provider is an intended connection pattern, not a live or prebuilt connector.

Planned
Make setup requirements and limitations
Supported actions
  • Receive approved events
  • Trigger approved downstream actions
  • Reconcile delivery, retries, and failures
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The named provider is an intended connection pattern, not a live or prebuilt connector.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer technical owners provide approved connection destinations; Chatoner implements, tests, and monitors the agreed pattern.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Automation & Data

n8n

Exchange approved events and actions with workflow and data infrastructure.

Benefit

n8n connection purpose

Conversation operations · Data workflows with 3 supported actions in an approved scope.

Essential conditionAPI or webhook pattern · Bidirectional

The named provider is an intended connection pattern, not a live or prebuilt connector.

Planned
n8n setup requirements and limitations
Supported actions
  • Receive approved events
  • Trigger approved downstream actions
  • Reconcile delivery, retries, and failures
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The named provider is an intended connection pattern, not a live or prebuilt connector.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer technical owners provide approved connection destinations; Chatoner implements, tests, and monitors the agreed pattern.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Automation & Data

Zapier

Exchange approved events and actions with workflow and data infrastructure.

Benefit

Zapier connection purpose

Conversation operations · Data workflows with 3 supported actions in an approved scope.

Essential conditionAPI or webhook pattern · Bidirectional

The named provider is an intended connection pattern, not a live or prebuilt connector.

Planned
Zapier setup requirements and limitations
Supported actions
  • Receive approved events
  • Trigger approved downstream actions
  • Reconcile delivery, retries, and failures
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The named provider is an intended connection pattern, not a live or prebuilt connector.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer technical owners provide approved connection destinations; Chatoner implements, tests, and monitors the agreed pattern.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Automation & Data

Webhooks

Exchange approved events and actions with workflow and data infrastructure.

Benefit

Webhooks connection purpose

Conversation operations · Data workflows with 3 supported actions in an approved scope.

Essential conditionCustom implementation · Bidirectional

The connection requires an approved, customer-specific implementation scope.

Custom implementation
Webhooks setup requirements and limitations
Supported actions
  • Receive approved events
  • Trigger approved downstream actions
  • Reconcile delivery, retries, and failures
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The connection requires an approved, customer-specific implementation scope.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer technical owners provide approved connection destinations; Chatoner implements, tests, and monitors the agreed pattern.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Automation & Data

REST APIs

Exchange approved events and actions with workflow and data infrastructure.

Benefit

REST APIs connection purpose

Conversation operations · Data workflows with 3 supported actions in an approved scope.

Essential conditionCustom implementation · Bidirectional

The connection requires an approved, customer-specific implementation scope.

Custom implementation
REST APIs setup requirements and limitations
Supported actions
  • Receive approved events
  • Trigger approved downstream actions
  • Reconcile delivery, retries, and failures
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The connection requires an approved, customer-specific implementation scope.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer technical owners provide approved connection destinations; Chatoner implements, tests, and monitors the agreed pattern.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Automation & Data

Data warehouse

Exchange approved events and actions with workflow and data infrastructure.

Benefit

Data warehouse connection purpose

Conversation operations · Data workflows with 3 supported actions in an approved scope.

Essential conditionCustom implementation · Bidirectional

The connection requires an approved, customer-specific implementation scope.

Custom implementation
Data warehouse setup requirements and limitations
Supported actions
  • Receive approved events
  • Trigger approved downstream actions
  • Reconcile delivery, retries, and failures
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The connection requires an approved, customer-specific implementation scope.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer technical owners provide approved connection destinations; Chatoner implements, tests, and monitors the agreed pattern.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Commerce & Scheduling

Shopify

Connect approved order, payment-context, appointment, availability, and booking workflows.

Benefit

Shopify connection purpose

Commerce & scheduling · Customer service with 3 supported actions in an approved scope.

Essential conditionAPI or webhook pattern · Bidirectional

The named provider is an intended connection pattern, not a live or prebuilt connector.

Planned
Shopify setup requirements and limitations
Supported actions
  • Read approved commerce or scheduling context
  • Create approved appointments or workflow updates
  • Return permitted status and outcome evidence
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The named provider is an intended connection pattern, not a live or prebuilt connector.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer commerce or scheduling owners authorize the scope; Chatoner implements and validates the workflow.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Commerce & Scheduling

WooCommerce

Connect approved order, payment-context, appointment, availability, and booking workflows.

Benefit

WooCommerce connection purpose

Commerce & scheduling · Customer service with 3 supported actions in an approved scope.

Essential conditionAPI or webhook pattern · Bidirectional

The named provider is an intended connection pattern, not a live or prebuilt connector.

Planned
WooCommerce setup requirements and limitations
Supported actions
  • Read approved commerce or scheduling context
  • Create approved appointments or workflow updates
  • Return permitted status and outcome evidence
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The named provider is an intended connection pattern, not a live or prebuilt connector.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer commerce or scheduling owners authorize the scope; Chatoner implements and validates the workflow.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Commerce & Scheduling

Stripe

Connect approved order, payment-context, appointment, availability, and booking workflows.

Benefit

Stripe connection purpose

Commerce & scheduling · Customer service with 3 supported actions in an approved scope.

Essential conditionAPI or webhook pattern · Bidirectional

The named provider is an intended connection pattern, not a live or prebuilt connector.

Planned
Stripe setup requirements and limitations
Supported actions
  • Read approved commerce or scheduling context
  • Create approved appointments or workflow updates
  • Return permitted status and outcome evidence
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The named provider is an intended connection pattern, not a live or prebuilt connector.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer commerce or scheduling owners authorize the scope; Chatoner implements and validates the workflow.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Commerce & Scheduling

Calendars

Connect approved order, payment-context, appointment, availability, and booking workflows.

Benefit

Calendars connection purpose

Commerce & scheduling · Customer service with 3 supported actions in an approved scope.

Essential conditionCustom implementation · Bidirectional

The connection requires an approved, customer-specific implementation scope.

Custom implementation
Calendars setup requirements and limitations
Supported actions
  • Read approved commerce or scheduling context
  • Create approved appointments or workflow updates
  • Return permitted status and outcome evidence
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The connection requires an approved, customer-specific implementation scope.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer commerce or scheduling owners authorize the scope; Chatoner implements and validates the workflow.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Commerce & Scheduling

Booking systems

Connect approved order, payment-context, appointment, availability, and booking workflows.

Benefit

Booking systems connection purpose

Commerce & scheduling · Customer service with 3 supported actions in an approved scope.

Essential conditionCustom implementation · Bidirectional

The connection requires an approved, customer-specific implementation scope.

Custom implementation
Booking systems setup requirements and limitations
Supported actions
  • Read approved commerce or scheduling context
  • Create approved appointments or workflow updates
  • Return permitted status and outcome evidence
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The connection requires an approved, customer-specific implementation scope.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer commerce or scheduling owners authorize the scope; Chatoner implements and validates the workflow.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Commerce & Scheduling

Order platforms

Connect approved order, payment-context, appointment, availability, and booking workflows.

Benefit

Order platforms connection purpose

Commerce & scheduling · Customer service with 3 supported actions in an approved scope.

Essential conditionCustom implementation · Bidirectional

The connection requires an approved, customer-specific implementation scope.

Custom implementation
Order platforms setup requirements and limitations
Supported actions
  • Read approved commerce or scheduling context
  • Create approved appointments or workflow updates
  • Return permitted status and outcome evidence
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The connection requires an approved, customer-specific implementation scope.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer commerce or scheduling owners authorize the scope; Chatoner implements and validates the workflow.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Identity & Security

SSO

Connect approved identity, authorization, provisioning, audit, and secret-management patterns.

Benefit

SSO connection purpose

Security & governance · Conversation operations with 3 supported actions in an approved scope.

Essential conditionCustom implementation · Bidirectional

The connection requires an approved, customer-specific implementation scope.

Custom implementation
SSO setup requirements and limitations
Supported actions
  • Authorize approved identities or applications
  • Apply agreed access or provisioning changes
  • Export permitted audit evidence
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The connection requires an approved, customer-specific implementation scope.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer identity and security owners approve every scope; Chatoner implements within the agreed control boundary.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Identity & Security

SCIM

Connect approved identity, authorization, provisioning, audit, and secret-management patterns.

Benefit

SCIM connection purpose

Security & governance · Conversation operations with 3 supported actions in an approved scope.

Essential conditionCustom implementation · Bidirectional

The connection requires an approved, customer-specific implementation scope.

Custom implementation
SCIM setup requirements and limitations
Supported actions
  • Authorize approved identities or applications
  • Apply agreed access or provisioning changes
  • Export permitted audit evidence
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The connection requires an approved, customer-specific implementation scope.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer identity and security owners approve every scope; Chatoner implements within the agreed control boundary.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Identity & Security

OAuth

Connect approved identity, authorization, provisioning, audit, and secret-management patterns.

Benefit

OAuth connection purpose

Security & governance · Conversation operations with 3 supported actions in an approved scope.

Essential conditionCustom implementation · Bidirectional

The connection requires an approved, customer-specific implementation scope.

Custom implementation
OAuth setup requirements and limitations
Supported actions
  • Authorize approved identities or applications
  • Apply agreed access or provisioning changes
  • Export permitted audit evidence
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The connection requires an approved, customer-specific implementation scope.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer identity and security owners approve every scope; Chatoner implements within the agreed control boundary.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Identity & Security

Role-based access

Connect approved identity, authorization, provisioning, audit, and secret-management patterns.

Benefit

Role-based access connection purpose

Security & governance · Conversation operations with 3 supported actions in an approved scope.

Essential conditionCustom implementation · Bidirectional

The connection requires an approved, customer-specific implementation scope.

Custom implementation
Role-based access setup requirements and limitations
Supported actions
  • Authorize approved identities or applications
  • Apply agreed access or provisioning changes
  • Export permitted audit evidence
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The connection requires an approved, customer-specific implementation scope.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer identity and security owners approve every scope; Chatoner implements within the agreed control boundary.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Identity & Security

Audit exports

Connect approved identity, authorization, provisioning, audit, and secret-management patterns.

Benefit

Audit exports connection purpose

Security & governance · Conversation operations with 3 supported actions in an approved scope.

Essential conditionCustom implementation · Bidirectional

The connection requires an approved, customer-specific implementation scope.

Custom implementation
Audit exports setup requirements and limitations
Supported actions
  • Authorize approved identities or applications
  • Apply agreed access or provisioning changes
  • Export permitted audit evidence
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The connection requires an approved, customer-specific implementation scope.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer identity and security owners approve every scope; Chatoner implements within the agreed control boundary.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Identity & Security

Secrets vault

Connect approved identity, authorization, provisioning, audit, and secret-management patterns.

Benefit

Secrets vault connection purpose

Security & governance · Conversation operations with 3 supported actions in an approved scope.

Essential conditionCustom implementation · Bidirectional

The connection requires an approved, customer-specific implementation scope.

Custom implementation
Secrets vault setup requirements and limitations
Supported actions
  • Authorize approved identities or applications
  • Apply agreed access or provisioning changes
  • Export permitted audit evidence
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The connection requires an approved, customer-specific implementation scope.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer identity and security owners approve every scope; Chatoner implements within the agreed control boundary.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Analytics & BI

GA4

Send permitted conversation activity and outcomes to approved analytics destinations.

Benefit

GA4 connection purpose

Analytics & insights · Sales & revenue with 3 supported actions in an approved scope.

Essential conditionAPI or webhook pattern · Outbound

The named provider is an intended connection pattern, not a live or prebuilt connector.

Planned
GA4 setup requirements and limitations
Supported actions
  • Export approved events or aggregates
  • Map shared measurement definitions
  • Monitor delivery and reconciliation
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The named provider is an intended connection pattern, not a live or prebuilt connector.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer data owners approve events and destinations; Chatoner implements and validates the agreed export.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Analytics & BI

PostHog

Send permitted conversation activity and outcomes to approved analytics destinations.

Benefit

PostHog connection purpose

Analytics & insights · Sales & revenue with 3 supported actions in an approved scope.

Essential conditionAPI or webhook pattern · Outbound

The named provider is an intended connection pattern, not a live or prebuilt connector.

Planned
PostHog setup requirements and limitations
Supported actions
  • Export approved events or aggregates
  • Map shared measurement definitions
  • Monitor delivery and reconciliation
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The named provider is an intended connection pattern, not a live or prebuilt connector.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer data owners approve events and destinations; Chatoner implements and validates the agreed export.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Analytics & BI

Looker

Send permitted conversation activity and outcomes to approved analytics destinations.

Benefit

Looker connection purpose

Analytics & insights · Sales & revenue with 3 supported actions in an approved scope.

Essential conditionAPI or webhook pattern · Outbound

The named provider is an intended connection pattern, not a live or prebuilt connector.

Planned
Looker setup requirements and limitations
Supported actions
  • Export approved events or aggregates
  • Map shared measurement definitions
  • Monitor delivery and reconciliation
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The named provider is an intended connection pattern, not a live or prebuilt connector.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer data owners approve events and destinations; Chatoner implements and validates the agreed export.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Analytics & BI

Power BI

Send permitted conversation activity and outcomes to approved analytics destinations.

Benefit

Power BI connection purpose

Analytics & insights · Sales & revenue with 3 supported actions in an approved scope.

Essential conditionAPI or webhook pattern · Outbound

The named provider is an intended connection pattern, not a live or prebuilt connector.

Planned
Power BI setup requirements and limitations
Supported actions
  • Export approved events or aggregates
  • Map shared measurement definitions
  • Monitor delivery and reconciliation
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The named provider is an intended connection pattern, not a live or prebuilt connector.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer data owners approve events and destinations; Chatoner implements and validates the agreed export.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Analytics & BI

Tableau

Send permitted conversation activity and outcomes to approved analytics destinations.

Benefit

Tableau connection purpose

Analytics & insights · Sales & revenue with 3 supported actions in an approved scope.

Essential conditionAPI or webhook pattern · Outbound

The named provider is an intended connection pattern, not a live or prebuilt connector.

Planned
Tableau setup requirements and limitations
Supported actions
  • Export approved events or aggregates
  • Map shared measurement definitions
  • Monitor delivery and reconciliation
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The named provider is an intended connection pattern, not a live or prebuilt connector.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer data owners approve events and destinations; Chatoner implements and validates the agreed export.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Analytics & BI

Custom BI

Send permitted conversation activity and outcomes to approved analytics destinations.

Benefit

Custom BI connection purpose

Analytics & insights · Sales & revenue with 3 supported actions in an approved scope.

Essential conditionCustom implementation · Outbound

The connection requires an approved, customer-specific implementation scope.

Custom implementation
Custom BI setup requirements and limitations
Supported actions
  • Export approved events or aggregates
  • Map shared measurement definitions
  • Monitor delivery and reconciliation
Prerequisites
  • Approved purpose and data scope
  • Supported APIs and authorized credentials
  • Security, commercial, testing, and fallback review
Limitations
  • The connection requires an approved, customer-specific implementation scope.
  • API access, permissions, commercial terms, security review, testing, monitoring, and fallback behavior must be confirmed.
Setup responsibility
Customer data owners approve events and destinations; Chatoner implements and validates the agreed export.
Confirmed markets
No public market coverage is confirmed.
Confirmed plan requirements
Confirmed during the approved scope.
Last verified
2026-08-10

Current provider documentation and applicable legal requirements must be reviewed before production use.

Meetings integration map

Connect scheduling, meeting methods, customer channels, outcomes, automation, and AI with clear boundaries.

Each connection needs an approved purpose, authorization, owner, data scope, health check, and safe fallback.

Calendar & scheduling

Google Calendar, Outlook / Microsoft 365, Calendly, availability, conflicts, time zones, and invitations.

PlannedPlannedPlanned

Meeting methods

Chatoner Meet, Google Meet, Microsoft Teams, Phone Call, and Physical meeting details by approved scope.

PlannedPlannedPlannedPlannedPlanned

Customer channels

The original message surface carries permitted context into the meeting and receives reviewed follow-up.

Preview

CRM & outcomes

Contacts, opportunities, appointments, orders, payments, and support outcomes provide a permitted source of truth.

Planned

Automation

Reviewed decisions and actions can trigger governed workflows with clear retry, fallback, and ownership.

Custom implementation

AI model provider

Preparation, transcription, summaries, actions, and insight require approved data, provider, access, retention, and review rules.

Preview
Event architecture

Use events and actions with explicit ownership and failure handling.

01Conversation eventNew message, reply, status, handoff, consent, or outcome
02ValidationIdentity, permission, payload, schema, and policy checks
03ActionCreate or update CRM, ticket, booking, task, campaign, or workflow
04ConfirmationSuccess, failure, retry, owner, and external reference
05MonitoringLatency, errors, drift, reconciliation, and audit
Security and permissions

An integration should have the minimum access required for a defined job.

  • Separate development, test, and production credentials
  • Scoped OAuth or API permissions
  • Encrypted secret storage and rotation
  • Webhook signature verification
  • Idempotency and replay protection
  • Data mapping and minimization
  • Audit trail for configuration and use

Credential boundary

Never place private provider, CRM, payment, or AI keys directly in a public front-end bundle.

Least privilege

Request only the scopes required for the approved workflow and customer context.

Webhook trust

Verify signatures, timestamps, source, schema, and replay protection before processing.

Recovery

Use retries, dead-letter handling, reconciliation, alerts, and named resolution ownership.

Integration health

Know when customer context or downstream actions stop flowing.

Connector statusVisible

Healthy, degraded, disconnected, or configuration required

Last syncTracked

Timestamp, records, errors, and owner

Workflow successMeasured

External action and reconciliation

Incident responseOwned

Alert, impact, retry, resolution, and postmortem

Integration requirements must be verified.

APIs, scopes, commercial terms, data residency, provider approval, implementation effort, and recovery ownership are confirmed before launch.